Expert Review: Error Message Translator
- Create clear instruction and workflow for users
- Simplify visual organization focus users on task
- Deliver a flexible solution that supports localization
This project is the output of an expert review I conducted on an internally developed tool used for translating error messages during QA reviews.
I worked closely with the developers and the users of the tool to understand their needs and expectations for it. After gathering their requirements and clarifying their needs, I conducted an heuristic review where I determined the scope, frequency and severity of the issues.
Support All Users
I outlined a series of recommendations for the developer team that could be easily implemented to better support users including: creating a more favorable contrast ratio to reduce eye fatigue, organizing information in a more logical workflow, grouping information and labeling it clearly and appropriately.
I created working mid-fidelity prototypes to highlight the changes for the development team. In addition to providing prototypes, I developed a content strategy for including instructional text and naming features.