UCD Case Study: BzzAgent Redesign
Mobile-First: Word of Mouth Advocacy Platform
Online and Offline: Modeling an Experience
Work Horse to Show Horse: Updating Support Pages
Wireframes: Simple Admin for Retail Bank Information Displays
Experience Map: Fluidity of Banked, Underbanked, and Unbanked Populations
BzzAgent redesign - the first in 4 years - leveraged UCD to drive a mobile-first experience.